Shipping Policy

At Posencon, we are committed to providing a reliable and efficient shipping experience. We carefully process every order and work with trusted carriers to ensure your products arrive safely and on time.

Please review our shipping policy below for details regarding order processing, delivery times, and shipping procedures.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

• Orders are processed Monday through Friday, excluding weekends and public holidays.
• Orders placed after the daily order cut-off time of 12:00 AM Eastern Standard Time (New York) will begin processing on the next business day.
• During peak seasons, promotional events, or holidays, processing times may be slightly extended.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Estimated Delivery Time

Delivery times are calculated after your order has been processed and shipped.

Shipping Method	Estimated Delivery Time
Standard Shipping	6–9 Business Days

Please note that estimated delivery times include transit time only and do not include order processing time.

The estimated total delivery timeframe is approximately 7–12 business days, including processing and shipping time.

Shipping Destinations

Posencon currently ships to customers worldwide, including the United States and other eligible international destinations.

Available shipping options and delivery estimates will be displayed during checkout based on your shipping address.

Shipping Fees

Shipping charges are calculated at checkout based on your destination, order details, and available shipping methods.

Any applicable free shipping promotions will be displayed during checkout.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow 24–72 hours for tracking information to become active after shipment.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated during checkout.

Posencon is not responsible for delays caused by customs clearance procedures or additional fees charged by local authorities.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before submitting your order.

Posencon is not responsible for delays, returned packages, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.

Lost, Delayed, or Damaged Packages

While we work with reliable shipping carriers, delays may occasionally occur due to circumstances beyond our control, including:

• Weather conditions
• Carrier delays
• Customs inspections
• Public holidays
• Other unexpected transportation issues

If your package is delayed, lost, or arrives damaged, please contact our customer support team and we will assist you in resolving the issue.

Order Changes & Cancellation

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the order.

Multiple Shipments

In some cases, items from the same order may be shipped separately to ensure faster delivery.

If your order is shipped in multiple packages, you will receive separate tracking information for each shipment.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Posencon Customer Support

Email: info@posencon.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)